Not resolved
1.3
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Diversity of Products or Services
Price Affordability
Value for money
1 comment

We have been having issues with temperature control and Control4 stepped in and helped resolved the situation. I have emails of having to contact the dealer at least three times to get a response.

I’ve changed cell carriers and I emailed about a month ago and my account is still not updated (so I’m not synced up with the doorbell feature).

It takes months to resolve minor issues. We are thinking of reinstall our whole house with another system so that we can have better control.

Product or Service Mentioned: Control4 Home Automation System.

Reason of review: Bad quality.

Company wrote 1 public responses to the review from Dec 10, 2017.
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Control4
#1403312
Control4 Verified Representative

I am so sorry to hear about the experience you've had with your Control4 system. Can you please send me an email with your contact information? I would like to help you find a new dealer that will provide you better service and get your doorbell working with your phone.

eestes@control4.com

Thanks!

-EE

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