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Control 4 said no problems integrating with their keypads and monitored alarm company. Wrong. Go to set it and alarm won’t set. Then it sets when control 4 says it’s not set. On one occasion we were burgled when the alarm wouldn’t set. TV often just stops working....
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kendall211
kendall211

Good luck to you. You are experiencing what every Contro4 customer experiences. Get used to endless frustration, nothing ever working consistently and the constant “money-grab...

Control4
Control4
Control4 Verified Representative

Hello, I am so sorry to hear about your Control4 experience. You mentioned issues with your alarm, TV, and remote - I would like to help by getting our support team directl...

#1369982
I hate this stupid control 4 system. It’s been 3 years and intermittently broken repeatedly. It is waaaaay too expensive for this to always be happening. Further it is such a confusing set up - I can’t even bandaid fix it myself and so I’m waiting for several days...
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kendall211
kendall211

I have tried to warn customers about Control4 and this same situation... It will never end, nor will it ever be fixed to your satisfaction. I am launching a Class Action lawsu...

Anonymous
Terry

Everything state here has happened repeatedly at our house. I would never recommend this system

#1356457
Need new service rep for contol4 in Tampa FL Not happy at all with the company that I have been giving money too the last 3 years It’s been a big waste of my time & money. They can’t fix my systems & keep charging me more money
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kendall211
kendall211

My name is Kendall Harter in AUSTIN, TX. You are experiencing what most Control4 customers experience, and I have talked to over 75 customers of Control4 from all over the U.S...

Control4
Control4
Control4 Verified Representative

Hello, I'm sorry to hear about the experience you've had with your Control4 dealer. I would be happy to help you with the process of finding you a new dealer. Can you pleas...

#1325517
The system goes out very often - and it is impossible to service yourself. My network connects on the patio about 50% of the time, and on some TV's, the remote works, but the phone connection does not, or vice versa. But worse, is the inability to update on your own. I...
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Control4
Control4
Control4 Verified Representative

Hello WhichSpiderMonkey153, I'm very sorry to hear about the issues you're having with your Control4 system. We have a few solutions available to you that would give you mo...

1.0
I didn't like
  • It is unreliable and requires service too often
#1323394
Ever since we had a Control 4 System installed in our home we have been plagued with problems - expensive problems! We received our CO in 2015 and we have had a nightmare of service calls over the past 2 1/2 years, many of which are costly and represent ongoing...
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kendall211
kendall211

Please contact me. I have posted about Control4 and everyone on here “Pissed Off Consumer” is here for the same reason....Their system isn’t working and they consider it the w...

Control4
Control4
Control4 Verified Representative

Hello SquealingSquid, I'm very sorry to hear about the experience you've had with your Control4 system. You mentioned a few major issues - video matrix, iPad, and camera, I...

1.0
I didn't like
  • Equipment malfunctions at my expense
#1320163
I spent 30k plus to install Control 4 - now upgrades are a fortune and since I live in a remote location the service provider wants a small fortune to show up and upgrade. They charge a premium for the equipment and some $500 per hour to install and update. I kitchen...
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Control4
Control4
Control4 Verified Representative

Hello, I'm so sorry to hear about your Control4 experience. I recommend contacting your dealer to see if they offer a remote service plan to better support your system. If ...

#1302743
Have had a bad experience with the control 4 product. Specifically the remote for the TV and amplifier. Works for a week, then goes out for 3 weeks. Then as far as service goes it's non-existent in my area. Ready to toss this remote and trade it in for a Crestron. At...
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Control4
Control4
Control4 Verified Representative

Hello ManyCrow, I'm so sorry to hear you're having issues with your Control4 system - specifically your remote. I understand the remote will work then stop working, I would...

1.5
#1293094
The control panels frequentlt lose connectivity, and when they do nothing can be controlled. I have now had to take all critical systems off Control4 which makes the panels a glorified light switch. However, the limited amoubts they are respinsible for is still a...
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Control4
Control4
Control4 Verified Representative

Hello WiryMammoth, I'm so sorry to hear that you're having an issue with your Control4 touchscreens losing connectivity. I would like to help with the assistance of your de...

#1281923
This is the crappiest project. A “consultant” steered me into it. Inpaid tens of thousands of dollars. Virtually every week, if not every day, a nee problem arises. Steer clear of this.
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Control4
Control4
Control4 Verified Representative

Hello, I'm so sorry to hear that you're having issues your Control4 system. I would like to help! If you could please send me an email with your contact information, I woul...

1.5
#1275778
In the era of DIY, control 4, needs to create an open platform, that’s not vendor dependent in addition to a complete overhaul of their hardware and software. People these days don’t have the patience for faulty expensive experiences.
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Anonymous
Sissy28634

Not only that, but the equipment almost always fails on weekends and evenings - just when you finally get home and look forward to watching some TV, it isn't working and you c...

Anonymous
Rick Visor MD

I have completely ripped out 5000.00 worth of control 4 devices and will switch to Sonos..Happy days!

1.5
#1259828