Most helpful reviews first
Ever since we had a Control 4 System installed in our home we have been plagued with problems - expensive problems! We received our CO in 2015 and we have had a nightmare of service calls over the past 2 1/2 years, many of which are costly and represent ongoing...Read more
Company wrote 0 private and 1 public responses to the review from Aug 03.
I didn't like
- Equipment malfunctions at my expense
I wanted to give a quick review to anyone out there thinking about having Control 4 installed in their home. The unfortunate part of this is that I have to write a bad review because the product is great when it works. Unfortunately it has issues and bugs more often...Read more
Company wrote 0 private and 1 public responses to the review from Feb 20.
The system goes out very often - and it is impossible to service yourself. My network connects on the patio about 50% of the time, and on some TV's, the remote works, but the phone connection does not, or vice versa. But worse, is the inability to update on your own. I...Read more
Company wrote 0 private and 1 public responses to the review from Aug 07.
I didn't like
- It is unreliable and requires service too often
My name is Kendall Harter (830) 693-8087... I post my telephone #, because I know Control4 Corporate does not care about the fact I spent $70,000.00 with a local area Control4 rep (Matt McAdoo), who went M.I.A. after installing our system. I complained directly to the...Read more
Company wrote 0 private or public responses to the review from Sep 09, 2017.
I hate this stupid control 4 system. It’s been 3 years and intermittently broken repeatedly. It is waaaaay too expensive for this to always be happening. Further it is such a confusing set up - I can’t even bandaid fix it myself and so I’m waiting for several days...Read more
Company wrote 1 public responses to the review from Sep 15.
You claim to be a home automation expert company, yet you sell products that you do not even seem capable of updating. I paid a lot of money for my system... now get off your *** and update it to iOS 11. I used to recommend you to people. Trust me when I tell you, I...Read more
Company wrote 1 public responses to the review from Oct 14, 2017.
I spent 30k plus to install Control 4 - now upgrades are a fortune and since I live in a remote location the service provider wants a small fortune to show up and upgrade. They charge a premium for the equipment and some $500 per hour to install and update. I kitchen...Read more
Company wrote 0 private and 1 public responses to the review from Jul 13.
Have had a bad experience with the control 4 product. Specifically the remote for the TV and amplifier. Works for a week, then goes out for 3 weeks. Then as far as service goes it's non-existent in my area. Ready to toss this remote and trade it in for a Crestron. At...Read more
Company wrote 0 private and 1 public responses to the review from Jul 01.
Control 4 said no problems integrating with their keypads and monitored alarm company. Wrong. Go to set it and alarm won’t set. Then it sets when control 4 says it’s not set. On one occasion we were burgled when the alarm wouldn’t set. TV often just stops working....Read more
Company wrote 1 public responses to the review from Oct 01.
We have had and continue to have major issues with Control4. Yes, I have contacted them by email on numerous occasions , NO they haven’t responded to any of my emails! The dealer is also useless. Put it this way, if you want to throw money away then Control4 is for...Read more
Company wrote 0 private or public responses to the review from Feb 26.
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