Control4

She helped me deal with a log in problem with Control 4 becasue I could no longer stream Pandora. She walked me through the process of the password for my Control 4 account and also what was needed for Pandora.

Her knowledge was above and beyond what I could have hoped for. Thank you, Stacy!

There was RMA issued by Mistake,every was sorted on one call ,c4 customer service is perfect,no long delay

You provided no support whatsoever. Your voice system simply said, call the local guy because we cant help you. The local company is hard to reach on a Sunday, and you provide no back up.

Cut off in the middle of whatever is playing. Usually when I have the opportunity to get laid and kills the mood while I figure out what's wrong and go to bed without.

Which I could do anyway and saved thousands of dollars. Looking into Sonos even though I wasted money hardwiring my house.

Worked fine for first 12 months but not EVERY TIME I turn it on, I have to hard reboot it! Waste of money! They trap you!

I purchased the home 2 years ago with an existing Control 4 system. The previous owner had the system installed and was a part-time resident.

The house sat empty for 2 years so the equipment was rarely used. I have had multiple $1000 repairs. Latest is an Audio Matrix for $2600, part only.

Truly, this equipment is junk, Do not waste your time or money on poorly designed and manufactured products. Company totally unethical and does not stand behind its products and seems only interested in selling replacement parts.

You spend thousands of pounds on this system and it always has problems. And you need to call the engineer to fix these issues several times a year which costs even more.

I would not recommend it to anyone.

Its THE worst system. Its made to rip people off.

I have four homes that are equipped by this

System now I'm having trouble with the dimmer units . I tried everything to find that spare part, no one, no dealer, nothing .

I think I lost my money.

The equipment that Control4 and its parent company SnapOne is putting out is all cheap hardware made in China. There equipment all starts to fall apart once the warranty period ends.

You are paying a premium for junk equipment. We have had multiple controllers fail, multiple amps, audio matrix, remotes, light switch's all fail within the first year and on the second year the same thing.

This is really frustrating becuase our AV integrator always steps up but this is not normal with hardware. A word of advise is to stay away from this junk

Control4 customer service fixed issue. They were very nice about it.

Quick to get a technician, he worked me through problem until it was resolved. Good experience.

I would like to report the dealer Fernando Canedo from the company Integrate Home technologies, he did program and did all cables and it never works, I have so many problems with it. I contact other dealers, and they Ask me to buy more equipment.

This company was double charging me in companion with an employee to double charge I have proof of the scam they were doing. Thanks to all this I had massive damage in my house with someone who tried to fix the cables.

All dealers I hire say the work done by other was horribly done. I am very mad with this system.

9 year long 100k nightmare corporate Control 4 says hey its like blaming Pillsbury for burning the crescent rolls! You need to get your money back from the installer! The CERTIFIED Control 4 installer.

I guess its fun to make lame *** comical analogies about crescent rolls when youre not the one out 100k already and another 50k to return everything to its original working order.

We have now had our Control4 system for three years, having paid $80,000 to have it installed when the house was built. If there were any way I could have it taken out and get my money back I would do it in a heartbeat.

The system constantly has some sort of glitch in an aspect of it. We live with it as long as we can stand it and finally give in and call the installer to come and diagnose and fix the problem. The system will then work for a day or two and some other glitch will pop up.

It has become beyond frustrating and there seems to be no permanent fix to any of it. All I can say is buyer beware.

I have a Sony STR-DA2800ES Receiver with full Control4 automation. Yesterday the receiver got a firmware update which unregistered it from the control4 system.

I reached out to my Dealer for help with the 10-digit registration code needed to re-register the receiver or also known the Control4 Activation License(C4-SO-STR-Activation). The dealer can find this info very easy in the Composer Pro. The response from the dealer was: "It doesnt work like that.

$195 covers the trip fee and 1hr of time. Its the minimum option".

They're telling me that they won't give me the license number for my receiver, because they want to make additional profit...