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When purchasing Control4 it sounds pretty cool. I can change the thermostat and tv channel in another part of the house. Then it has a glitch. You have to call someone to do everything which means a service call. In the near future someone shows up and tell you that...
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2.3
#1440406
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Control4 - My remote is broken

My remote batteries went dead now it doesn’t work I put new batteries in it will not come oN. This is the second time this happened the first time my dealer brought me a new remote now I can’t get in touch with him I only have a system for about three months I have all my TVs hooked up to this and I only have one remote that’s working half the time what do I do about this can somebody tell me how I can program my other remote to work it doesn’t even turn on the cable and the volume does not even work for someone please tell me what to do
#1440268
It's amazing how every time my Control 4 system goes down, the company and its overpriced service reps continue to shovel S *** down my throat and try to convince me it tastes good. I've had a Control 4 system for just under 3 years now and after tens of thousands of...
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2.3
#1437388

Installed 3 years ago. It has worked for about a month in total. Password re-sets, repeated downloads, new IP addresses, then it works temporarily. The tried the Control4 tech. He/she/virtual? person told me today that I have to re-set my phone and delete all data for...
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#1397832
Control 4 said no problems integrating with their keypads and monitored alarm company. Wrong. Go to set it and alarm won’t set. Then it sets when control 4 says it’s not set. On one occasion we were burgled when the alarm wouldn’t set. TV often just stops working....
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kendall211
kendall211

Good luck to you. You are experiencing what every Contro4 customer experiences. Get used to endless frustration, nothing ever working consistently and the constant “money-grab...

Control4
Control4
Control4 Verified Representative

Hello, I am so sorry to hear about your Control4 experience. You mentioned issues with your alarm, TV, and remote - I would like to help by getting our support team directl...

#1369982
I hate this stupid control 4 system. It’s been 3 years and intermittently broken repeatedly. It is waaaaay too expensive for this to always be happening. Further it is such a confusing set up - I can’t even bandaid fix it myself and so I’m waiting for several days...
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kendall211
kendall211

I have tried to warn customers about Control4 and this same situation... It will never end, nor will it ever be fixed to your satisfaction. I am launching a Class Action lawsu...

Anonymous
Terry

Everything state here has happened repeatedly at our house. I would never recommend this system

#1356457
Need new service rep for contol4 in Tampa FL Not happy at all with the company that I have been giving money too the last 3 years It’s been a big waste of my time & money. They can’t fix my systems & keep charging me more money
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kendall211
kendall211

My name is Kendall Harter in AUSTIN, TX. You are experiencing what most Control4 customers experience, and I have talked to over 75 customers of Control4 from all over the U.S...

Control4
Control4
Control4 Verified Representative

Hello, I'm sorry to hear about the experience you've had with your Control4 dealer. I would be happy to help you with the process of finding you a new dealer. Can you pleas...

#1325517
The system goes out very often - and it is impossible to service yourself. My network connects on the patio about 50% of the time, and on some TV's, the remote works, but the phone connection does not, or vice versa. But worse, is the inability to update on your own. I...
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Control4
Control4
Control4 Verified Representative

Hello WhichSpiderMonkey153, I'm very sorry to hear about the issues you're having with your Control4 system. We have a few solutions available to you that would give you mo...

1.0
I didn't like
  • It is unreliable and requires service too often
#1323394
Ever since we had a Control 4 System installed in our home we have been plagued with problems - expensive problems! We received our CO in 2015 and we have had a nightmare of service calls over the past 2 1/2 years, many of which are costly and represent ongoing...
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kendall211
kendall211

Please contact me. I have posted about Control4 and everyone on here “Pissed Off Consumer” is here for the same reason....Their system isn’t working and they consider it the w...

Control4
Control4
Control4 Verified Representative

Hello SquealingSquid, I'm very sorry to hear about the experience you've had with your Control4 system. You mentioned a few major issues - video matrix, iPad, and camera, I...

1.0
I didn't like
  • Equipment malfunctions at my expense
#1320163
I spent 30k plus to install Control 4 - now upgrades are a fortune and since I live in a remote location the service provider wants a small fortune to show up and upgrade. They charge a premium for the equipment and some $500 per hour to install and update. I kitchen...
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Control4
Control4
Control4 Verified Representative

Hello, I'm so sorry to hear about your Control4 experience. I recommend contacting your dealer to see if they offer a remote service plan to better support your system. If ...

#1302743