Product: Control4 Video Home Automation System Clear all filters (0 of 16 reviews match)
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Does not work properly with frontier fios and oppo products via smartphone and tablet interface. Touchscreen Buttons are misprogramed rendering items unusable.
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Control4
Control4
Control4 Verified Representative

Hello, I'm so sorry to hear that you're having issues your Frontier Fios, Oppo, and Control4 touchscreen. I would like to help! If you could please send me an email with yo...

1.0
Product
Control4 Video Home Automation System
#1226508
Glitches and failures too numerous to mention: does not play well with others (specifically Apple), loved by the tech-geeks but not so much by the home user (can't program your own stuff), frequent "unexplained" phenomena (can't change settings without rebooting,...
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Control4
Control4
Control4 Verified Representative

Hello, I am very sorry to hear about your experience with your Control4 system. I would like to help! If you could please send me an email with your contact information, I ...

Product
Control4 Video Home Automation System
#1223389
I wanted to give a quick review to anyone out there thinking about having Control 4 installed in their home.The unfortunate part of this is that I have to write a bad review because the product is great when it works. Unfortunately it has issues and bugs more often...
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Rscharno
Rscharno

It’s just very unfortunate because it could be such a great product if they would actually put some money into the firmware and hardware. I honestly feel if they just used an ...

Control4
Control4
Control4 Verified Representative

Hello Rscharno, I am so sorry to hear about your experience with your Control4 system. I would like to help! Together, your dealer, my support team and I can look over your...

2.5
Product
Control4 Video Home Automation System
I liked
  • Great when it works
I didn't like
  • Being held hostage by control 4 to get the promised results
#1193551
I have attempted to update a $40,000 Control 4 system - I contacted my provider - they want a huge amount of money to help and will not call me back to support my needs - My system needs updating but no one is there to help - even Control 4 sends me to my service...
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Anonymous
BRUCE DANIGER

I live in Palm Springs California and I had the same problem. Finally after speaking to customer service twice, the local Control4 dealer came out. He said the old system had ...

Anonymous
SmarterHomesAustin

3 words: Remote Technologies Inc. The problems with control4 will never be permanently resolved. Eventually things will fail and updates will be needed. :(

1.8
Product
Control4 Video Home Automation System
#1174187
Multiple issues with my Control4 system. We use it just to control the TVs and DVD players. Now, nothing connects so cannot control anything. It is supposed to make life simpler but I long for the days of a simple TV remote. It's 7:00p on a Saturday so the only way to...
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Control4
Control4
Control4 Verified Representative

I am so sorry to hear about your experience with your Control4. Can you please send me an email with your contact information? I would like to know more about the issues you h...

Product
Control4 Video Home Automation System
#1137121
Defective software causes Control4 to fail requiring updates that cannot be done by customer. It simply shut down because of various bugs. In addition, it does not control FIOS without significant customization. Buttons on remote and searching for programs are useless.
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Control4
Control4
Control4 Verified Representative

I am so sorry to hear about your issues with your Control4 system. Can you please send me an email with your contact information? I would like to work directly with you and yo...

Product
Control4 Video Home Automation System
#1132045
You claim to be a home automation expert company, yet you sell products that you do not even seem capable of updating.I paid a lot of money for my system... now get off your *** and update it to iOS 11. I used to recommend you to people. Trust me when I tell you, I can...
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Anonymous
Anonymous

I don't particularly care for the business model which ties the customer to the dealer forever. As a user I should be able to update the software on any device in my home quic...

Control4
Control4
Control4 Verified Representative

Thank you for your question, I would be happy to answer it for you. In 2014, Control4 released an iOS 11 compatible 64 bit app with our OS 2.6.0 software release. In order to ...

Product
Control4 Video Home Automation System
#1114922
I post my telephone #, because I know Control4 Corporate does not care about the fact I spent $70,000.00 with a local area Control4 rep (Matt McAdoo), who went M.I.A. after installing our system. I complained directly to the company, and can attest to other people's...
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Anonymous
Kendall Harter

Just an update on this Control4 nightmare. After over 20+ service calls and literally thousands and thousands of dollars spent above and beyond the $70,000.00 spent on the ori...

Anonymous
WTFC4

We ripped ours out and lost a ton of money learning our lesson. The owner of Smarter Homes of Austin showed me this site to make me feel less alone. How is this such a widespr...

1.0
Product
Control4 Video Home Automation System
I didn't like
  • Customer service
  • Price
  • Ever
#1098620
Doesn't work with dealers in PA either.Tried both in our area. $70,000 and just total frustration. I'm trying to convince my husband to spend $70,000 to get rid of it. No theater, speakers with no music, light switches we just don't even bother touching anymore. How do...
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Anonymous
Anonymous

Where do you live in what trouble are you having call me at your convenience 281-799-7445

1.3
Product
Control4 Video Home Automation System
#1065907
I cant believe how many complains Im finding on COntrol4. I am one of the suckers, that spend over $30,000.00 on equipment, that does not work. Everytime I get home from working out, I cant watch TV, because control4 is not working. This is not once not twice, I have...
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Anonymous
Dstinc 1

I have had control4 for about 3 years and have not have any major issues with it. I have had issue with integrated equipment like myq garage door devices. This issues are norm...

Product
Control4 Video Home Automation System
I didn't like
  • Very unhappy
  • Home automation does not work
#1010233