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1.0

I am also completely fed up! I spent over $100k on Control 4 and cannot get them to even return a call, email or text.

Tried three different dealers and they are all ***. WE NEED TO BAND TOGETHER AND FILE A CLASS ACTION SUIT AGAINST THIS SHAM COMPANY. Also every time I call the corporate office in UT, I get a voicemail that says what the hours are and that I called after business hours - even though according to the Mountain time I am calling during their normal hours. Also their customer service guy Shawn still has not called me back after 2 weeks!!!

I have had transistor radios that were more reliable than this ***. Can't even watch a TV connected to this system!!!

Reason of review: Poor customer service.

Monetary Loss: $100000.

Preferred solution: Let the company propose a solution.

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Guest

I am in a home with Control 4 because my ex husband spent at least $100,000 installing it and the constant visits to โ€œfixโ€ things that never really get fixed. Now I am stuck with the system and cannot even reach my rep to fix anything.

It is a nightmare. I love my home so much but feel like selling it just to rid myself of this crazy B.S. that is Control 4.

I donโ€™t even know where to begin in getting out of the whole system and am afraid it will cost as much money as it did getting it. Anybody have any advice?

Guest

Same as everyone. Control4 had control over your system but you can't get someone to call you back.

Called 3 control4 dealers - not one call back. Is there collusion here?

Guest

I've had exactly the same experience. Bought a new house with Control4. Lights frequently don't work and Control4 says I need to hire a computer consultant to make my house lights work.

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