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My installer never told me that my Control4 would essentially be a brick without paying to set it up. This POS doesn't even recognize its own rechargeable battery until you pay to have installer unlock it.

All the protestations of Control4 that consumers will wreck the remote and cause dealers all sorts of problems are absurd. Like with any programmable device, all one needs to do is save the original program (i.e. pay once but not every *** time it needs to be tweaked) and upload if your program isn't working. Or better yet, don't assume that we are idiots and let us program our own.

Huge ripoff and designed to make their remotes attractive to installers who know your are dependent upon them for every little (costly) change to your remote. My logitech does 90% of what this piece of overpriced junk can do - don't but Control4.

Reason of review: Poor customer service.

Location: Seattle, Washington

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