Product: Control4 Customer Care Clear all filters (0 of 5 reviews match)
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I spent 30k plus to install Control 4 - now upgrades are a fortune and since I live in a remote location the service provider wants a small fortune to show up and upgrade. They charge a premium for the equipment and some $500 per hour to install and update. I kitchen...
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Control4
Control4
Control4 Verified Representative

Hello, I'm so sorry to hear about your Control4 experience. I recommend contacting your dealer to see if they offer a remote service plan to better support your system. If ...

Product
Control4 Customer Care
#1302743
Ask a question no repry
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Control4
Control4
Control4 Verified Representative

I am so sorry that your original question was not answered. I would like to help. Can you please send me an email with your contact information so I can answer your question a...

Product
Control4 Customer Care
#1158282
My dealer can not update drivers for my Garage Door and new TVs. They have spent hours to resolve this with no success. Every time they call, hey can not resolve the issue or I get a hourly charge from my dealer who has now stopped supporting Control 4 due to the...
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Control4
Control4
Control4 Verified Representative

I am so sorry to hear about this, can you please send me an email with your Contact information? I would like to see how we can help get your drivers updated and improve your ...

Product
Control4 Customer Care
I liked
  • Great when it works
I didn't like
  • Lack of ability to update drivers fro existing equipment
#1125900
Same issues for me ...it seems this Industry is filled with companies that are unreliable...I can’t get anyone to timely or even semi timely respond or get back to me...or show up when they say they will...I sometimes wait a month or more to hear back ... there has to...
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Control4
Control4
Control4 Verified Representative

I am so sorry to hear about your experience with your previous dealers. Can you please send me an email with your contact information? I would like to help you find a new deal...

2.5
Product
Control4 Customer Care
I didn't like
  • Customer service
#1118027
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Control4 Customer Care Review

The best control4 system is made by URC. When talking to URC tech-support they are pleasant and helpful. Control4 on the other hand is instantly like being crapped on. They are disgruntled, rude and instantly assume everybody has spent their entire life trying to figure out a terribly illogical platform.
Product
Control4 Customer Care
#948710